SUPPORT
Your success is our priority. Whether you’re just getting started or looking to get even more out of our services, we’re dedicated to supporting you every step of the way. From quick answers to frequently asked questions to detailed, step-by-step guides, our support resources are designed with your needs in mind. No matter the challenge, big or small, you’re never on your own—we’re always just a click or call away.
Let us help you make the most of everything we have to offer!
AIM Tech Suite
Whether you’re exploring new features or solving a specific issue, our step-by-step resources are designed to walk you through every part of AIM TechSuite at your own pace.
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PromoServe
Manage your entire business operations seamlessly, including marketing, sales, supply chain, procurement, financials and projects, all in one powerful CRM system.
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Contact PromoServe Support
MerchBook
Immediately convert any PDF into an interactive MerchBook™. Transforms your normal, scrolling PDF into an engaging, effective and interactive sales tool.
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Technologo
Engage your customers with realistic Virtual Samples, allowing them to find the right product for their logo.
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Enterprise Web Store
Everything you need to know about manging your web store, generating leads and sales orders online through AIM.
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Product Entry Portal
Update your product data through our Product Entry Portal. Suppliers only.
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NEED TO SPEAK TO US?
if you can’t find what you’re looking for in our helpsheets or FAQs, our support team is here to help. We’re committed to resolving your issues quickly and ensuring you get assistance.
Email Support
To help us resolve your issue faster, please provide as much detail as possible, such as a description of the issue, and any relevant screenshots.
